From First Conversation to Final Finish

How We Work

We believe having work done in your home should feel straightforward and well organised. From your initial enquiry through to completion, we keep you informed, manage the details and take care of your property every step of the way.

Our process is simple and personal, with clear communication, a detailed quotation and one dedicated team overseeing your project. We take the time to understand what you need, explain the options and make sure everything is clear before work begins.

From Start to Finish

Our Process

STEP 01 - Initial Enquiry

Tell us about your project, your ideas and what you’d like to achieve. We’ll discuss your requirements and arrange the next step.

Step 04 - ready to begin

Once agreed, we arrange the schedule, order the required materials and prepare everything needed to get your project underway.

Step 02 - Home Visit

We visit your property to understand the space, discuss your plans and consider the practical requirements of the work.

Step 05 - Work Begins

We carry out the work with care and attention to detail, keeping you informed throughout and treating your home with respect.

Step 03 - Quotation

Once we understand the project, we prepare a clear, detailed quotation so you know exactly what is included before work begins.

Step 06 - Completion

Before we leave, we check the finished work, complete any final details and leave your space clean and ready to enjoy.

TESTIMONIALS

Hear from our clients

We’re proud of the homes we’ve transformed across the South Cotswolds, but it’s the lasting relationships we build with our customers that mean the most.

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Elizabeth Ainsley profile picture
Elizabeth Ainsley
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Bathroom Refurbishment From the outset Nello gave me suggestions and the guidance I needed in the refurbishment of my outdated bathroom. The work was carried out professionally and any unforeseen snags were overcome and not a problem. On completion of the bathroom it was a pleasure to meet Liliana who had kept me well informed before and during the project. I am very pleased with the finished bathroom and would be happy to use Casa Maintenance in the future.
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Robin Philip profile picture
Robin Philip
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Professional, prompt and a pleasure to deal with. Casa maintenance has just finished re-flooring our kitchen and utility room. They also did some small refurb work in our bathrooms. Nello is not only very capable, but also has an eye for detail ensuring the work is completed to a very high standard. I would have absolutely no hesitation in recommending them.
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Yvonne Forsyth profile picture
Yvonne Forsyth
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Just had Casa Maintenance Ltd renovate my shower room and what a great job they’ve made of it. From Liliana’s efficiency in the office to Nello’s hard work on site, it’s been an absolute pleasure dealing with them. Nothing was ever too much trouble, any hiccups were soon dealt with and the end result is even better than I expected. Thank you Liliana and Nello. May you go from strength to strength.
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James Padden profile picture
James Padden
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If you are looking for a company who care about the end finish, passionate and pleasant to work with then look no further. Lilliana and Nello are a great team and it’s with great pleasure for me to recommend them with confidence.
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Leonard Seales profile picture
Leonard Seales
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A rare opportunity engage with some outstanding service that fixed a shower screen leak which had defeated the original installers despite 2 attempts. In addition, & totally unexpected, it was done with No Charge and a smile to boot. Can't recommend this company enough.
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Philippa Hall profile picture
Philippa Hall
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The Casa Maintenance team have done a number of projects for our family. Always a pleasure to deal with and excellent communication from start to finish.
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Andrew Fuller profile picture
Andrew Fuller
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I've waited almost a year, however 10 months on I am happy to say that we are all enjoying the refurbished bathroom. It was a pleasure to deal with Nello and Liliana. Work started as planned and Nello was up to the challenges that cropped up. Very satisfied with the engagement and the end product.
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Rob Cantle profile picture
Rob Cantle
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We recently moved into Alderton and needed to replace a rather tired and poorly designed Utility Room. It was important to us to engage a local company with expertise in coping with the vagaries of an old cottage. Casa Maintenance came highly recommended and did not disappoint. Liliana managed the project logistically and proved a superb organiser while husband Nello patiently completed the practicalities of what was a complex project. The Casa Maintenance Team were punctual, reliable, professional and approachable. Nothing was too much trouble. We do not hesitate to highly recommend them.
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lawrence barrow profile picture
lawrence barrow
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It was a delight working with Nello and Liliana - a beautiful new kitchenette was made by a beautiful team. Highly recommended.
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Nicki Neilson profile picture
Nicki Neilson
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Casa Maintenance are very responsible and reliable. They have done several jobs for us and always in a timely manner and great quality.
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